I’ve lived at Belvedere Towers (now The Falls at Roland Park) for 10.5 years and our current team is the best we’ve had since I moved in. Kristen and Margie (and the maintenance team, headed by Daron) are fantastic. They treat every resident like the number one priority and I know any concerns I have will be addressed quickly. For example, a pipe burst around 10pm on a Friday. Daron and Daron were here within ten minutes and had the problem fixed. Drywall and paint were done within two weeks (it was a major problem on multiple floors, which is the only reason it took so long).
Kristen and her staff go out of their way to make this a nice place to live. I love the happy hours they throw! I could not be happier here. The renovations are also making everything look so much better.